biopharma

Copay Solutions

Help more patients start and stay on therapy by reducing cost barriers at the pharmacy counter. Our copay solutions combine copay card support and automatic coupon to lower out-of-pocket costs and expand program reach, connecting eligible patients to savings and turning approvals into filled prescriptions, fast.

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Pharmacist reviewing copay card

Built to convert approval into access

Even after approval, affordability barriers can prevent prescriptions from being filled. Our configurable copay solutions can connect brands to automatic savings across a broad pharmacy network, paired with traditional copay card support.

Copay solutions designed to work together

Our copay solutions activate within pharmacy workflows to help to support patient aquisition and improve program performance. They scale with your brand and optimize performance over time, helping more patients start and stay on therapy.

  • Strategic copay card engagement

    Get more from your copay card program with patient engagement informed by real-time, claim-level trends, including critical accumulator and maximizer insights. All of it is powered by our owned engagement platform, which enables service continuity without third-party dependencies.

  • Automatic savings at the pharmacy counter

    Automatic coupon capabilities help eliminate abandonment at the pharmacy counter with auto-applied savings on 100% of eligible commercial claims across a 50,000+ pharmacy network — no app, card or extra action required.

  • Configurability to maximize reach

    With experience supporting more than 400 unique program designs, we help you build a solution tailored to your brand and patient journey. By combining the power of our automatic coupon and copay card program, you can reach eligible patients with the support they need.

  • Data-driven program evolution

    Optimize performance using timely claims data and support from a team with more than 15 years of specialized copay experience. Together, we help ensure every dollar works harder to drive measurable patient outcomes.

  • Spend protection to maximize program impact

    Spend-protection safeguards — including maximizer mitigation, new-patient fill parameters, government plan exclusion logic and cash card exclusions — help protect brand investment and reduce misuse. Unique cardholder IDs can help reduce overspend, while our at-will pharmacy network enables claims to be processed at participating pharmacies.

Copay solutions in action

$9.2

billion saved for patients in 2025

11.4

million prescriptions not abandoned in 2025 via integrated copay support at the pharmacy

69+

million copay claims processed in a year via our pharmacy network and owned adjudication platform

Catch up on our Access & Affordability Insights Series

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Turn approved into paid​

Even with coverage, cost can stop patients at the pharmacy. Our copay solutions help more eligible patients start and stay on therapy, so your brand reaches the patients who need it most.

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Access & Affordability insights

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