Pharma

Prior Authorization Solutions

Keep coverage moving, even when things get complicated. Our built-in prior authorization support helps providers get requests started, completed and submitted more easily, so more patients can start their prescribed therapy.

Care team member completing a prior authorization while patients discuss with provider in background.

Built to keep prescriptions moving

Often, patients can’t start or continue therapy on time because of prior authorization delays. Our prior authorization support is available through a familiar portal and integrated EHR workflows that more than 1 million providers already know and use, making it easier to get requests started and submitted. The result: more submissions to plan, with brands observing up to a 14-point improvement in claim approval rates.

Make the path to coverage clearer

Our prior authorization support plugs your brand into one of the industry’s most connected networks of 1M+ providers, 350+ EHRs, 50,000+ pharmacies, and all major health plans and PBMs, allowing you to layer and scale support for providers submitting prior authorizations for your therapy.

  • Increase submissions:

    Deliver brand-specific prior auth support with no alternative therapies shown, supplemental form info, reminder prompts, stalled request intervention and renewal initiation to increase submissions to plan by an average of 10%.

  • Reduce time to therapy:

    Notify patients of their prior auth outcome and when approved, there is an average two days faster pick up.

  • Overturn denials:

    Initiate appeal requests for denied prior auths to help pursue coverage. On average, 1 in 3 appeal requests are approved.

  • Enable field teams:

    Equip field teams with daily, provider-level prior authorization data to support more informed access conversations and pre-call planning. Highly engaged field teams have driven a 5% increase in office prior authorization submission rates.

  • Optimize performance:

    Leverage robust, timely reporting - including common prior auth denial trends - and the experience of supporting 400+ brands for actionable insights that can identify access barriers, inform outreach and refine your strategy.

Prior auth in action

Explore case studies to see our prior auth tools in action and the impact they deliver.

Staying competitive in a crowded market​

Brand Y launched with strong momentum and favorable formulary coverage in the competitive GLP-1 market. As more therapies entered the category, the brand needed a way to make prescribing easier and help protect market share.

By implementing prior authorization support through the CoverMyMeds network, providers had a simpler way to start and submit brand-specific requests to plan.

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Patient receiving medication bag from pharmacist
Responding to a Major Formulary Loss

When Brand X, a genito-urinary therapy, lost coverage with a major health plan, prior authorization volume surged by as much as 130%. The brand needed a fast way to help providers manage the increase and keep patients moving toward therapy.

CoverMyMeds provided brand-specific prior authorization support, approved outcome notifications and appeal initiation for denied requests, helping providers navigate coverage requirements more efficiently.

8%

increase in prior authorization submissions to plan

7%

increase in plan-approved 
requests, observed as submissions to plan increased
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Patient and provider looking at phone in exam room
Helping Field Teams Focus Where Support Is Needed Most

Brand Z wanted to give their field reimbursement managers better visibility into which provider offices were struggling with prior authorization.

Using a field team data tool, Brand Z's field teams gained access to provider-level prior authorization data updated daily. With clearer insights, they were able to prioritize outreach and have more productive conversations with office staff.

5%

average increase in prior authorization submission rates across offices added to FRM watchlists when the tool was used three or more times per week
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Field reimbursement manager reviewing data on a tablet with provider in a clinic setting.

Catch up on our Access & Affordability Insights Series

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Move more patients to start​

Prior authorization barriers can delay therapy starts and contribute to abandonment before treatment begins. CoverMyMeds helps more requests get submitted to plan, supports more timely patient pickup when approved outcome notifications are used, and gives brand teams the data needed to identify access barriers.

Help more patients start therapy while giving your brand clearer visibility into prior authorization barriers, denial trends and provider support opportunities.

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