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Outpatient Pharmacy Solutions

Hospital outpatient pharmacy tools for improved performance

CoverMyMeds outpatient pharmacy solutions are designed to streamline workflows, improve financial outcomes and elevate clinical impact across health system outpatient operations.

Pharmacist handing over prescription to a patient at a hospital outpatient pharmacy counter

Outpatient pharmacy challenges

From staff shortages to complex regulatory compliance, the list of challenges for outpatient pharmacies is long and ever-changing. Teams face growing pressure to adjudicate claims quickly and accurately while navigating regulations — all with the knowledge that errors in dispensing, inaccurate claims and delayed reimbursements could compromise patient safety and lead to financial risk.

Manage the demands of an outpatient pharmacy with automated precision

An integrated suite of real-time, outcomes-based tools that help streamline access, strengthen financial performance and enhance clinical impact across health system outpatient operations.

  • Real-time adjudication visibility

    See adjudication data across the outpatient journey to manage complex therapies with precision.

  • Automated access workflows

    Automate access, claims, and affordability workflows to reduce manual workload and accelerate therapy starts.

  • Revenue support

    Identify lost dollars from outdated pricing and convert eligible denied claims into paid claims to help reduce revenue leakage.

  • Audit risk reduction

    Monitor for common audit triggers before submission and validate prescriber credentials to reduce compliance exposure.

  • Patient safety alerts

    Identify dispensing errors in real time and deliver clinical safety notifications at the point of dispense.

  • Coordinated care support

    Support coordinated care across inpatient and outpatient settings, enabling pharmacies to connect care.

Automating AWP resubmission gave us back dollars we didn't know we were missing and freed our team from manual rework.

Pharmacy Director, Health System
  • Measurable impact across your outpatient pharmacy operations

    Integrated, automated pharmacy tools help teams capture the full value of their operations — from faster therapy starts and reduced audit risk, to supporting operational efficiency and identifying unrecovered reimbursements.

  • Real-time adjudication data

    Claim‑level intelligence delivered in workflow to submit cleaner claims, prevent claim-error denials, and support reimbursement.

    Automatic copay support

    Help patients start and stay on therapy with copay resources designed to reduce affordability barriers at the pharmacy.

    Average Wholesale Price resubmission

    Recover potential lost dollars from outdated pricing data through automated AWP resubmission reporting.

    Drug Enforcement Administration validation​

    Prescriber DEA credentials validated on controlled‑substance claims and checked daily against federal DEA file.

Solutions built for outpatient pharmacy complexity

Outpatient and health system pharmacies face rising complexity across access, affordability, compliance and reimbursement. Explore the integrated capabilities that help teams manage high-touch therapies, navigate payer requirements and maintain operational efficiency.

Real-time visibility and workflow integration across your health system pharmacy workflow

Gain real-time adjudication data visibility across the specialty journey to manage complex therapies with greater precision. Embed technology directly into existing workflows to minimize friction and avoid operational disruption. Support coordinated care across inpatient and outpatient settings, enabling pharmacies to serve as central hubs for high-touch therapies.

    Automated workflows for access, claims and affordability

    Automate access, claims, and affordability workflows to reduce manual workload and accelerate therapy starts. Apply automatic copay savings to eligible claims to reduce patient costs and help improve adherence. Initiate prior authorizations directly from the claim to streamline processes and reduce therapy delays.

      Promote revenue and support financial performance

      Recover any lost dollars from outdated pricing data through AWP resubmission reporting. Convert eligible denied claims into paid claims to reduce revenue leakage and improve patient retention. Use real-time rules engines to validate claims, capture revenue and reduce rework.

        Reduce audit risk and support compliance

        Monitor for common audit triggers—such as plan limitations, quantity issues, or incorrect days' supply — before submission. Validate prescriber DEA credentials and screen for excluded prescribers to reduce compliance exposure. Surface critical payer message codes and required next steps to help prevent missed actions. Automate vaccine validation and deliver real-time safety alerts to support regulatory accuracy and patient safety.

          Advance patient safety and clinical quality at dispense

          Help identify potential dispensing errors, including look-alike/ sound-alike risks, in real time. Provide clinical and consumer safety notifications at the point of dispense. Strengthen adherence and continuity of care through proactive, automated interventions.

            Real-time visibility and workflow integration across your health system pharmacy workflow

            Gain real-time adjudication data visibility across the specialty journey to manage complex therapies with greater precision. Embed technology directly into existing workflows to minimize friction and avoid operational disruption. Support coordinated care across inpatient and outpatient settings, enabling pharmacies to serve as central hubs for high-touch therapies.

              Automated workflows for access, claims and affordability

              Automate access, claims, and affordability workflows to reduce manual workload and accelerate therapy starts. Apply automatic copay savings to eligible claims to reduce patient costs and help improve adherence. Initiate prior authorizations directly from the claim to streamline processes and reduce therapy delays.

                Promote revenue and support financial performance

                Recover any lost dollars from outdated pricing data through AWP resubmission reporting. Convert eligible denied claims into paid claims to reduce revenue leakage and improve patient retention. Use real-time rules engines to validate claims, capture revenue and reduce rework.

                  Reduce audit risk and support compliance

                  Monitor for common audit triggers—such as plan limitations, quantity issues, or incorrect days' supply — before submission. Validate prescriber DEA credentials and screen for excluded prescribers to reduce compliance exposure. Surface critical payer message codes and required next steps to help prevent missed actions. Automate vaccine validation and deliver real-time safety alerts to support regulatory accuracy and patient safety.

                    Advance patient safety and clinical quality at dispense

                    Help identify potential dispensing errors, including look-alike/ sound-alike risks, in real time. Provide clinical and consumer safety notifications at the point of dispense. Strengthen adherence and continuity of care through proactive, automated interventions.

                      Delivering impact for outpatient pharmacies

                      Powered by a leading network

                      The impact of our network speaks for itself. Together, our work helps improve time to therapy, breaks through medication affordability obstacles and promotes greater connectivity among care teams to achieve better health outcomes.

                      $7.5B+

                      Copay solutions savings secured
for patients in 2024

                      50k+

                      More than 50,000 pharmacies are 
a part of the CoverMyMeds ecosystem
                      Pharmacist on the phone with a pill bottle in her hand navigating a computer program

                      Pharmacy insights

                      Get in touch with our health system outpatient pharmacy specialists.

                      CoverMyMeds full suite of of outpatient pharmacy solutions help increase claim accuracy, reduce audit risk and optimize reimbursement.

                      Schedule a discovery call today.

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