Patient support

Solving access, affordability and adherence challenges throughout the patient journey with integrated solutions that are backed by data, experience and a human-centered approach.

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The challenge

In an increasingly fragmented healthcare industry, your brand’s challenges are as diverse as the patients who need your therapy. Without solutions that address the complexities of the patient journey and strong connections between healthcare stakeholders, system barriers will inevitably keep patients from getting — and staying on — the therapy they need.

Patient support benefits

Whether patients are in need of a widely dispensed retail drug or a specialty therapy, our solutions are uniquely designed to meet them at critical moments throughout their journey.

Consultative, nimble approach
Decades of experience allow us to craft the best strategy for your brand. We collaborate, adapt and evolve with you at launch and beyond.
4 days faster time to therapy
With e-enrollment through CoverMyMeds hub services, providers may see a decrease in time to therapy of up to four days.^[0]
Innovation-fueled technology
Our technology and insight can help your brand navigate today's fragmented healthcare ecosystem.
Extensive experience
We have built meaningful programs for more than 650 brands across 95% of therapeutic areas for even the most complex patient journeys.

Patient support is best for:

Connecting patients to therapies: Our ePA technology helps patients get on—and stay on—their prescribed therapies by minimizing delays and improving access.

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Solution Impact

CoverMyMeds is making a measurable impact with our patient support solutions

48%
More return engagement experienced by providers who utilize CoverMyMeds’ solutions to enroll a patient in hub services than their peers^[0]
95%
of therapeutic areas empowered by CoverMyMeds’ services, including 50+ oncology therapies^[0]
650+
We’ve worked with more than 650 pharma brands across 95% of therapeutic areas.^[0]
355k+
Patients served by our Patient Support Center in 2023^[0]

Field reimbursement manager reviewing information on a tablet with a provider.

Solution spotlight: Field reimbursement services

In as little as two months, our Field Reimbursement Managers can be deployed to extend your brand reach. We work closely with provider teams to help accelerate time to therapy and streamline the path to reimbursement.

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"When I learned about our program, it changed my life. All I wanted to do was help all of these patients and their families not have the burden and fear of not being able to afford their medication. I love my job and I take huge pride in what we do here."

Pam K., Supervisor in Health Services