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Real-time safety tools for today's pharmacy teams

CoverMyMeds helps pharmacies identify potential medication risks, strengthen dispensing accuracy and support clinical decision-making through connected safety solutions built for modern pharmacy operations.

A pharmacist counsels patient and caregiver regarding their medication at the pharmacy counter.

The clinical safety challenge for pharmacy

Pharmacists face a constant flow of new drugs, updated indications, safety warnings and recalls, often requiring time-consuming research. At the same time, pharmaceutical manufacturers need efficient ways to communicate critical updates to healthcare professionals. By delivering timely information directly into pharmacy workflows, connected systems help reduce delays, support prevention of drug interactions and improve patient care.

Outcomes that support safer, more efficient pharmacy operations​

CoverMyMeds clinical safety solutions help pharmacies reduce operational risk while supporting pharmacy staff with actionable information and automated validation tools.

  • Enhance staff efficiency

    Real-time, workflow-integrated alerts reduce manual lookups and time-consuming online research, helping to free workforce capacity and reduce administrative tasks.

  • Reduce rejections by claim errors​

    Automated claim validation and audit-trigger monitoring help pinpoint any issues before claims are finalized, reducing administrative rework, preserving staff productivity, and helping reduce health plan and PBM claim rejections caused by claim errors.

  • Minimize adverse events

    Safety notifications for recalls, look-alike/sound-alike drugs, and dosing errors help pharmacists intervene before dispensing.

  • Keep patient safety a priority

    Automated vaccine compliance and dosing validation reinforce your pharmacists' clinical knowledge and give patients confidence in every prescription.

Clinical confidence at the point of dispensing starts with better visibility

Medication errors, audit findings, and regulatory gaps create unnecessary risk for pharmacies and patients alike. CoverMyMeds provides technology designed to help teams identify issues earlier, improve decision-making, and strengthen operational performance.

1.5M

Adverse drug events

Approximately 1.5 million preventable adverse drug events occur due to medication errors, such as improper dispensing due to look-alike or sound-alike medications.

25%

of medication errors

The Institute for Safe Medication Practices (ISMP) reports that 25% of medication errors reported are due to confusion with look-alike or sound-alike drug names.

16k+

drugs recalled

More than 16,000 drugs have been recalled by the U.S. Food & Drug Administration since 2012.

Explore the capabilities behind each solution

CoverMyMeds solutions integrate into the pharmacist's workflow to enhance efficiency, minimize adverse events, reduce rejections and help keep patients safe.

Deliver critical product and safety information when it matters most

NotifyRx™ delivers manufacturer-provided communications directly within pharmacy systems. Notifications can include recalls, product updates, and safety-related information tied to specific medications.

Key Capabilities:

  • Product-specific safety communications
  • Recall and medication update notifications
  • Workflow-integrated pharmacy alerts
  • Claims support messaging
  • Pharmacy enrollment opportunities and engagement programs
    Support safer dispensing decisions

    RxSafetyAdvisor® analyzes dispensing information and compares it against clinical criteria to help pharmacists identify potential dosing and medication-selection concerns before a prescription is filled.

    Key Capabilities:

    • Identification of potential LASA medication concerns
    • Clinical decision support at dispense
    • Support for quality-assurance initiatives
      Surface identified claim issues before they could become audit risks

      Audit Intervention Service helps pharmacies identify claim inconsistencies and potential audit triggers before claims are finalized, helping improve accuracy, reducing avoidable rework and lowering audit exposure.

      Key Capabilities:

      • Daily supply validation
      • Plan limitation monitoring
      • Real-time claim alerts
      • Audit trigger identification
        Verify vaccination status and maintain immunization records automatically

        The Vaccine Compliance Solution connects to verified immunization sources to help pharmacies confirm vaccination status, identify gaps, and maintain accurate records.

        Key Capabilities:

        • Vaccine status verification
        • Automated record updates
        • Immunization-gap identification
        • Verified immunization data connections
          Improve claim accuracy before and after adjudication​

          Pre & Post Editing helps pharmacies validate claims before and after adjudication, identifying potential issues early and delivering actionable guidance to improve claim accuracy and reimbursement performance.

          Key Capabilities:

          • Pre- and post-adjudication claim validation
          • Customizable claim editing rules
          • Real-time actionable claim messaging
          • Claim performance reporting and analytics
            Deliver critical product and safety information when it matters most

            NotifyRx™ delivers manufacturer-provided communications directly within pharmacy systems. Notifications can include recalls, product updates, and safety-related information tied to specific medications.

            Key Capabilities:

            • Product-specific safety communications
            • Recall and medication update notifications
            • Workflow-integrated pharmacy alerts
            • Claims support messaging
            • Pharmacy enrollment opportunities and engagement programs
              Support safer dispensing decisions

              RxSafetyAdvisor® analyzes dispensing information and compares it against clinical criteria to help pharmacists identify potential dosing and medication-selection concerns before a prescription is filled.

              Key Capabilities:

              • Identification of potential LASA medication concerns
              • Clinical decision support at dispense
              • Support for quality-assurance initiatives
                Surface identified claim issues before they could become audit risks

                Audit Intervention Service helps pharmacies identify claim inconsistencies and potential audit triggers before claims are finalized, helping improve accuracy, reducing avoidable rework and lowering audit exposure.

                Key Capabilities:

                • Daily supply validation
                • Plan limitation monitoring
                • Real-time claim alerts
                • Audit trigger identification
                  Verify vaccination status and maintain immunization records automatically

                  The Vaccine Compliance Solution connects to verified immunization sources to help pharmacies confirm vaccination status, identify gaps, and maintain accurate records.

                  Key Capabilities:

                  • Vaccine status verification
                  • Automated record updates
                  • Immunization-gap identification
                  • Verified immunization data connections
                    Improve claim accuracy before and after adjudication​

                    Pre & Post Editing helps pharmacies validate claims before and after adjudication, identifying potential issues early and delivering actionable guidance to improve claim accuracy and reimbursement performance.

                    Key Capabilities:

                    • Pre- and post-adjudication claim validation
                    • Customizable claim editing rules
                    • Real-time actionable claim messaging
                    • Claim performance reporting and analytics

                      Pharmacy insights

                      Learn how our clinical safety solutions can support your pharmacy goals.

                      Connect with a CoverMyMeds specialist for guidance and support:

                      • Identify solutions relevant to your organization

                      • Explore safety, compliance and operational opportunities

                      • Understand implementation considerations

                      • Evaluate potential benefits for pharmacy staff and patients

                      Schedule a discovery call today.

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