Webinar: Dimensionalization of the Patient Journey

In today's rapidly evolving healthcare landscape, the traditional linear patient journey is no longer sufficient. To truly enhance patient outcomes, a collaborative, multidimensional approach is essential.

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2025 Medication Access Report

Discover how the landscape is shifting and what is needed to bridge the gaps between patients, prescribers, payers and pharmacies.

Evolving Our Understanding of the Patient Journey

This webinar explores the practical applications of dimensionalization, a comprehensive approach that looks at the entire spectrum of the patient journey.

  • Dissecting fragmentation’s new forms

    Healthcare fragmentation has long affected medication access, but cutting-edge technology and policy changes are introducing new challenges.

  • A new framework for the patient journey

    People’s complex lives require a dimensionalized approach to the patient journey, accounting for new roadblocks to help support medication access.

  • Opportunities for industry collaboration

    Data silos and knowledge gaps hinder interoperability, but industry collaboration and seamless data sharing can help streamline the process.

  • Balancing technology with clinical expertise

    While technology is advancing rapidly, the role of the care team remains crucial throughout the patient journey.

Meet Our Experts

Get to know the experts from the live webinar event.

Headshot of Mike Cohn
Mike Cohn, Vice President, Network Operations, CoverMyMeds

As Vice President of Network Operations, Mike Cohn oversees the team responsible for driving the growth and sustainability of CoverMyMeds’ network by managing provider and pharmacy relationships, customer implementations and forecasting volume. With a strong foundation in network operations, M&A integrations, product management, and strategic partnerships, Mike has developed a proven track record of successfully navigating complex healthcare environments to ultimately help people get the medicine they need to live healthier lives.

Before joining CoverMyMeds, Mike held various leadership positions in enterprise brand strategy, strategic planning and sales.

    Headshot of Miranda Delatore
    Miranda Delatore, Vice President, Product, CoverMyMeds

    Since joining CoverMyMeds in 2017, Miranda Delatore, DNP, RN, NEA-BC has successfully built and led highperforming clinical and operational teams as Vice President of Network Operations and most recently as Vice President of Product where she has responsibility for improving the medication access journey for patients prescribed specialty medications. Prior to joining CoverMyMeds, Miranda devoted her professional career to the care of oncology patients from a direct nursing in surgical oncology and hematology to nursing administration. Miranda holds an undergraduate nursing degree from Ohio Northern University and a master’s nursing degree from Otterbein University.

      Headshot of Kristina Crockett
      Kristina Crockett, Vice President, Product Management, CoverMyMeds

      Kristina brings more than 15 years of experience to her role as Vice President of Product Management at CoverMyMeds where she leads a team responsible for the growth and impact of the company’s access and affordability product portfolio. Prior to joining CoverMyMeds, Kristina served in several leadership roles at RelayHealth. During her tenure, she sharpened her pharmacy product acumen and gained deep understanding into pharmacy operational efficiency including reimbursement, clinical and safety support and audit compliance. Kristina continues to broaden the scope of her expertise by leading cross-functional teams that conceptualize and manage solutions for CoverMyMeds’ customers.

        Headshot of Megan Wetzel
        Megan Wetzel, Vice President, Product, Access & Affordability, CoverMyMeds

        Megan is a seasoned leader with over a decade of experience driving innovation in healthcare technology, now serving as Vice President of Product of the Access and Affordability suite for CoverMyMeds.

        Since joining McKesson in 2013, Megan has held various roles in product management, dedicating her career to supporting pharmacy and pharmaceutical customers. Most recently, she served as Vice President of Product for Hub Solutions, leading strategic product development to enhance patient access and affordability, building on her prior leadership of patient affordability solutions. Through her diverse experience, Megan continues to successfully lead teams in tackling complex challenges, particularly within the pharmaceutical industry.

        Based in Atlanta, Georgia, Megan is recognized for her strategic vision, collaborative leadership style and commitment to creating meaningful, scalable solutions that improve health outcomes.

          Headshot of Mike Cohn
          Mike Cohn, Vice President, Network Operations, CoverMyMeds

          As Vice President of Network Operations, Mike Cohn oversees the team responsible for driving the growth and sustainability of CoverMyMeds’ network by managing provider and pharmacy relationships, customer implementations and forecasting volume. With a strong foundation in network operations, M&A integrations, product management, and strategic partnerships, Mike has developed a proven track record of successfully navigating complex healthcare environments to ultimately help people get the medicine they need to live healthier lives.

          Before joining CoverMyMeds, Mike held various leadership positions in enterprise brand strategy, strategic planning and sales.

            Headshot of Miranda Delatore
            Miranda Delatore, Vice President, Product, CoverMyMeds

            Since joining CoverMyMeds in 2017, Miranda Delatore, DNP, RN, NEA-BC has successfully built and led highperforming clinical and operational teams as Vice President of Network Operations and most recently as Vice President of Product where she has responsibility for improving the medication access journey for patients prescribed specialty medications. Prior to joining CoverMyMeds, Miranda devoted her professional career to the care of oncology patients from a direct nursing in surgical oncology and hematology to nursing administration. Miranda holds an undergraduate nursing degree from Ohio Northern University and a master’s nursing degree from Otterbein University.

              Headshot of Kristina Crockett
              Kristina Crockett, Vice President, Product Management, CoverMyMeds

              Kristina brings more than 15 years of experience to her role as Vice President of Product Management at CoverMyMeds where she leads a team responsible for the growth and impact of the company’s access and affordability product portfolio. Prior to joining CoverMyMeds, Kristina served in several leadership roles at RelayHealth. During her tenure, she sharpened her pharmacy product acumen and gained deep understanding into pharmacy operational efficiency including reimbursement, clinical and safety support and audit compliance. Kristina continues to broaden the scope of her expertise by leading cross-functional teams that conceptualize and manage solutions for CoverMyMeds’ customers.

                Headshot of Megan Wetzel
                Megan Wetzel, Vice President, Product, Access & Affordability, CoverMyMeds

                Megan is a seasoned leader with over a decade of experience driving innovation in healthcare technology, now serving as Vice President of Product of the Access and Affordability suite for CoverMyMeds.

                Since joining McKesson in 2013, Megan has held various roles in product management, dedicating her career to supporting pharmacy and pharmaceutical customers. Most recently, she served as Vice President of Product for Hub Solutions, leading strategic product development to enhance patient access and affordability, building on her prior leadership of patient affordability solutions. Through her diverse experience, Megan continues to successfully lead teams in tackling complex challenges, particularly within the pharmaceutical industry.

                Based in Atlanta, Georgia, Megan is recognized for her strategic vision, collaborative leadership style and commitment to creating meaningful, scalable solutions that improve health outcomes.

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