Solutions

Field reimbursement services

Streamlining the path to access and reimbursement with a team of dedicated managers and a comprehensive approach.

Field reimbursement manager educating a provider with information on a tablet.

The challenge

There are too many hurdles to starting therapy. 65% of patients have experienced medication delays.^[0] Between administrative challenges and unclear prior authorization processes, pharma brands struggle to get their therapies to the patients who need them. Without proper visibility and an effective reimbursement strategy, there’s a risk of increased time to therapy or medication abandonment.

Field reimbursement services benefits

CoverMyMeds Field Reimbursement Managers (FRMs) educate provider teams to help reduce time to therapy and decrease reimbursement barriers.

Extend your brand
Build a stronger connection between your brand, clinical sales and market access teams, hubs and providers with the support of our skilled FRMs.
Gain visibility into the patient journey
Our FRMs have critical visibility into the patient journey, allowing claim denials or prior auth rejections to kick off a quicker resubmission or appeal process.
Leverage payer expertise
With years of experience in navigating payer and provider processes, our FRMs quickly and seamlessly resolve issues as they arise and can educate provider offices to understand differences in common reimbursement processes.
Provide actionable reports
FRMs document activities, track patient and territory progress, and identify trends to provide valuable feedback about market dynamics and access challenges.

Field reimbursement services are best for

Connecting patients to therapies: Our ePA technology helps patients get on—and stay on—their prescribed therapies by minimizing delays and improving access.

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Scale your Field Reimbursement program with confidence

Explore what maturity really looks like in Field Reimbursement and how advanced programs adapt, specialize and surface insights that inform brand strategy across the lifecycle.

Join us June 25th at 11 AM ET.

One partner, multiple benefits
Our dedicated Field Reimbursement Managers are highly trained and specialize in solving access and reimbursement challenges to help get patients on therapy faster. When paired with other CoverMyMeds solutions, our FRMs have a distinguished line of sight into the patient journey.
High level of visibility
We have line of sight into the patient journey, including prior auth status, BI/BV information, denial reason and appeals and prior auth outcomes.
Fast implementation
Launch your program in the U.S. and Puerto Rico in as little as two months. Our FTE training model allows us to scale accordingly throughout the life of your program.
Therapy and payer experience
Our FRMs have local payer expertise to educate offices on how to overcome access and reimbursement hurdles. By leveraging the experience and resources of CoverMyMeds, they are resourced to support any therapy area.

Meet our field reimbursement specialists

With years of clinical healthcare experience and a variety of specialty areas, our team is dedicated to helping your brand succeed.

Meet Angela Herd

Angela brings 25 years of healthcare industry experience, primarily in the post-acute space, with both clinical and nonclinical expertise. Her reimbursement focus spans buy-and-bill, commercial payer policy, Medicare LCD interpretation, prior authorizations, appeals, billing and coding, and patient out-of-pocket assistance.

Field Reimbursement Manager

I love diving deep into a practice's prior authorization process to make sure they understand how to properly submit prior authorizations through CoverMyMeds' portal.

Meet Oscar McCoy

Oscar brings over 25 years of healthcare and pharmaceutical experience, with a background spanning inside and field sales, field reimbursement, program management and team leadership. He has more than 20 years of management experience and is known for his strong communication, organizational skills and ability to lead diverse teams to successful outcomes.

Field Reimbursement Manager

When you put the patient first, success will follow. The patient is what sets our compass to true North.

Meet Cindy Long

Cindy brings 30 years of healthcare experience with strong leadership across operations, pharmacy benefit management and field reimbursement. She has supported reimbursement, prior authorizations, appeals and patient support services across multiple therapeutic areas, with deep expertise in specialty injectables, buy-and-bill therapies and epinephrine auto-injectors.